The most common cause is adding ‘www

 

99% of the time your website isn’t collecting data because of your domain setup.

 

Go to your Websites tab.

 

Change your website from https://yourdomain.com to https://www.yourdomain.com (or the other way around). 

 

You can see if this change works by going to Real-time and visiting your website in an incognito window.

 

If it still isn’t collecting, get in touch on support@usermoves.com

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